Commercial Lines Account Manager
The Cross Family of Agencies welcomes you. We need your talent and expertise.
Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our success.
The Cross Family of Agencies welcomes you. We need your talent and expertise.
Commercial Lines Account Manager
From starting at the kitchen table of Woodrow Cross, to becoming one of the largest insurance providers in New England, Cross Insurance has grown rapidly over the past 65 years. We've still held on to our core values of integrity, hard work, and dedication, and are still privately held.
We're looking for the best talent to build our team, and offer highly competitive salaries and a comprehensive benefits package that includes:
• 401(k)
• Group Life/Supplemental Life
• Group Dental
• Group Vision
• Group Medical
• Short-term/Long-term Disability
• Medical & Dependent Care Reimbursement
• Education Reimbursement Opportunities
• Professional Work Environment
• Paid Holidays
• Continuing Education
Account Managers are primarily responsible for servicing policies (new and renewal) for commercial customers of Cross Insurance, while creating and maintaining strong relationships with customers, underwriters and other professionals.
Duties of an Account Manager include, but are not limited to:
• Understand the daily business operations and basic exposures of our customers.
• Respond to customer inquiries including coverage questions, requests for documentation with direction of the Account Executive
• Follow-up with underwriters for the timely receipt of quotes.
• Respond to requests from underwriters.
• Collect applications and underwriting information from clients and Account Executive for new & renewal business
• Prepare renewal summaries and proposals
• Prepare new business submissions and proposals
• Has In-Depth Technical Knowledge of Insurance Coverages & Products to advise clients with very little direction
• Attain CE credits as necessary for licensing
Required Job Skills
• Advanced knowledge of Microsoft Office Suite
• Strong customer service skills and communication skills (both verbal and written).